A field of wildflowers with purple and yellow blooms among tall, dry golden grasses.
A field of dry grass with purple wildflowers and some yellow flowers scattered throughout.
A field of tall, dry grass with purple flowers scattered throughout.

Return Policy

1. Overview

Welcome to Lathe of the Land's Return Policy. This policy applies to all purchases made through our website at https://www.latheoftheland.com/. By making a purchase, you agree to abide by the terms outlined below. If you have any questions or need assistance, please contact us at LatheoftheLand@gmail.com.

2. Return Eligibility

  • Time Frame: You have 30 days from the date of delivery to initiate a return.

  • Condition: Items must be unused, in their original packaging, and in the same condition as received.

  • Exclusions: Certain items may not be eligible for return due to Customizations. Please contact us for details.

3. Returns Process

  • Initiating a Return: To initiate a return, please contact our customer service team at LatheoftheLand@gmail.com.

  • Return Shipping: Customers are responsible for return shipping costs unless the return is due to our error or a defective product. Please ensure items are securely packaged and include all original packing materials.

4. Refunds

  • Refund Method: Refunds will be processed to the original payment method used during purchase.

  • Timing: Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund. Refunds are typically processed within 1-3 days of approval.

5. Restocking Fees

  • General: Certain products may be subject to a restocking fee of up to $20. This fee applies only to specific items and is intended to cover administrative costs associated with processing returns.

  • Exchanges and Resizing: Most rings can be exchanged or resized free of charge. However, some rings may incur up to a $20 restocking fee due to customization or other factors. Please contact us for details regarding your specific ring.

6. Conditions for Exchange and Resizing

  • Eligibility: Exchanges and resizing are available within 30 days of delivery, provided the item is in unused condition.

  • Process: To request an exchange or resizing, please contact our customer service team. We will guide you through the process and ensure your satisfaction.

7. Additional Policies

  • Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately for assistance. We will work with you to resolve the issue promptly.

  • Final Sale Items: All final sale items are non-returnable and non-refundable.

  • International Returns: International returns may be subject to additional shipping and customs fees. Please contact us for guidance before initiating a return.

8. Contact Us

If you have any questions about our Return Policy or need further assistance, please contact us:

  • By email: LatheoftheLand@gmail.com

We're here to help ensure your shopping experience with us is enjoyable and hassle-free.